I am the content design manager at 18F, a digital design and technology consultancy within the federal government. I recently directed the redesign of plainlanguage.gov, and I’m a core contributor to the 18F Content Guide.
I am the coauthor of Nicely Said: Writing for the Web with Style and Purpose with Kate Kiefer Lee. You can read an excerpt of it or buy a copy at your favorite bookstore.
Before joining 18F, I was an independent editor and user experience consultant, working directly with clients on web and editorial projects of all sizes. I also taught a strategic writing course for interaction designers at the School of Visual Arts. Before that, I was a senior content strategist at Facebook, Lab Zero, and Mule Design. I started my professional writing practice at Apple, where I served as communications lead for five years.
I live in Virginia with my husband, our daughter, and our dog.