I am the content design manager at 18F, a digital design and technology consultancy within the federal government. I am a core contributor to the 18F Content Guide. I also teach a strategic writing course in the MFA Interaction Design program at the School of Visual Arts.
I am the coauthor of Nicely Said: Writing for the Web with Style and Purpose with Kate Kiefer Lee. You can read an excerpt of it or buy a copy at your favorite bookstore.
Before joining 18F, I was an independent book editor and user experience consultant, working directly with clients on web and editorial projects of all sizes. Before that, I was a senior content strategist at Facebook, Lab Zero, and Mule Design. I started my professional writing practice at Apple, where I served as communications lead for five years.
I live in Virginia with my husband and our daughter.